Partial refunds can only be issued to term-based courses if:
- you have requested it within 15 days of purchase; and
- you have not received a Certificate of Achievement or Statement of Participation (whether digital or physical) on the course
Once your access to the Course has been removed, you will not be able to access any part of the course, take part in any tests, or receive a digital or printed certificate for the course.
Note – Module-based learning purchase is strictly non-refundable.
Refunds: Duplicate Payment
Refund of the duplicate payment made by the customer will be processed via the same source (original method of payment) within 7 to 21 working days after intimation by the customer.
Note: All refunds will be processed within 30 days of approval and validation of refund request.
Questions about the Refund Policy should be sent to us at firstname.lastname@example.org.